{"id":23538,"date":"2026-07-07T17:31:28","date_gmt":"2026-07-07T09:31:28","guid":{"rendered":"https:\/\/purehands.id\/?page_id=23538"},"modified":"2026-07-07T17:43:22","modified_gmt":"2026-07-07T09:43:22","slug":"donation-refund-policy","status":"publish","type":"page","link":"https:\/\/purehands.id\/id\/donation-refund-policy\/","title":{"rendered":"KEBIJAKAN PENGEMBALIAN DONASI"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"23538\" class=\"elementor elementor-23538\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1627b07 e-flex e-con-boxed e-con e-parent\" data-id=\"1627b07\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d7c3efd elementor-widget elementor-widget-html\" data-id=\"d7c3efd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!DOCTYPE html>\r\n<html lang=\"en\">\r\n<head>\r\n<meta charset=\"UTF-8\">\r\n<style>\r\n    \/* Scope styling directly to avoid bleeding out of Elementor container *\/\r\n    .ph-donor-rights-container {\r\n        font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;\r\n        color: #333333;\r\n        line-height: 1.6;\r\n        max-width: 900px;\r\n        margin: 0 auto;\r\n        padding: 40px 20px;\r\n        background-color: #ffffff;\r\n    }\r\n    \r\n    .ph-donor-rights-container h1 {\r\n        font-size: 28px;\r\n        color: #1a1a1a;\r\n        font-weight: 700;\r\n        margin-bottom: 24px;\r\n        text-transform: uppercase;\r\n        letter-spacing: 0.5px;\r\n        border-bottom: 3px solid #0056b3; \/* Adaptive brand accent color placeholder *\/\r\n        padding-bottom: 12px;\r\n    }\r\n    \r\n    .ph-donor-rights-container p.lead-text {\r\n        font-size: 15px;\r\n        color: #555555;\r\n        margin-bottom: 28px;\r\n        text-align: justify;\r\n    }\r\n    \r\n    .ph-donor-rights-container ol.rights-list {\r\n        padding-left: 0;\r\n        list-style: none;\r\n        counter-reset: rights-counter;\r\n        margin-bottom: 35px;\r\n    }\r\n    \r\n    .ph-donor-rights-container ol.rights-list li {\r\n        counter-increment: rights-counter;\r\n        position: relative;\r\n        padding-left: 45px;\r\n        margin-bottom: 18px;\r\n        font-size: 15px;\r\n        text-align: justify;\r\n    }\r\n    \r\n    .ph-donor-rights-container ol.rights-list li::before {\r\n        content: counter(rights-counter);\r\n        position: absolute;\r\n        left: 0;\r\n        top: 2px;\r\n        width: 28px;\r\n        height: 28px;\r\n        background-color: #f0f4f8;\r\n        color: #0056b3;\r\n        font-weight: bold;\r\n        border-radius: 50%;\r\n        text-align: center;\r\n        line-height: 28px;\r\n        font-size: 13px;\r\n    }\r\n    \r\n    .ph-donor-rights-container h2 {\r\n        font-size: 20px;\r\n        color: #1a1a1a;\r\n        font-weight: 600;\r\n        margin-top: 40px;\r\n        margin-bottom: 16px;\r\n        padding-left: 10px;\r\n        border-left: 4px solid #0056b3;\r\n    }\r\n    \r\n    .ph-donor-rights-container .disclaimer-box {\r\n        background-color: #fdf8f5;\r\n        border: 1px solid #f5e6de;\r\n        border-left: 4px solid #d9534f;\r\n        padding: 20px;\r\n        border-radius: 4px;\r\n        margin-top: 25px;\r\n        font-size: 14px;\r\n    }\r\n    \r\n    .ph-donor-rights-container .disclaimer-box p {\r\n        margin: 0 0 12px 0;\r\n    }\r\n    \r\n    .ph-donor-rights-container .disclaimer-box p:last-child {\r\n        margin-bottom: 0;\r\n    }\r\n    \r\n    .ph-donor-rights-container .source-footer {\r\n        font-size: 12px;\r\n        color: #777777;\r\n        margin-top: 35px;\r\n        border-top: 1px solid #e0e0e0;\r\n        padding-top: 15px;\r\n        line-height: 1.5;\r\n    }\r\n<\/style>\r\n<\/head>\r\n<body>\r\n\r\n<div class=\"ph-donor-rights-container\">\r\n    <h1>KEBIJAKAN PENGEMBALIAN DONASI<\/h1>\r\n    \r\n    <p class=\"lead-text\">\r\n        Untuk menjaga transparansi dan kepercayaan donatur, Pure Hands Indonesia menerima permohonan pengembalian atau penyesuaian donasi dalam kondisi tertentu.\r\n    <\/p>\r\n\r\n    <h2>Ketentuan Kebijakan<\/h2>\r\n    <ol class=\"rights-list\">\r\n        <li><strong>Kelayakan:<\/strong> Permohonan pengembalian donasi dapat dipertimbangkan apabila terjadi transaksi yang tidak disengaja atau donasi yang terproses lebih dari satu kali.<\/li>\r\n        <li><strong>Batas Waktu:<\/strong> Permohonan harus diajukan paling lambat 30 hari sejak tanggal donasi dilakukan.<\/li>\r\n        <li><strong>Proses Pengajuan:<\/strong> Untuk mengajukan pengembalian dana, hubungi Pure Hands Indonesia melalui <a href=\"mailto:contact@purehands.id\">contact@purehands.id<\/a>Sertakan bukti donasi, seperti tanda terima atau detail transaksi, serta alasan pengajuan pengembalian dana.<\/li>\r\n        <li><strong>Peninjauan:<\/strong> Setiap permohonan pengembalian dana akan ditinjau dan diputuskan secara individual oleh tim keuangan berdasarkan kondisi masing-masing kasus.<\/li>\r\n        <li><strong>Pengecualian:<\/strong> Donasi yang telah digunakan untuk program yang sedang berjalan atau telah selesai tidak dapat dikembalikan.<\/li>\r\n    <\/ol>\r\n\r\n    <h2>Catatan<\/h2>\r\n    <div class=\"disclaimer-box\">\r\n        <p>\r\n            Pure Hands Indonesia berkomitmen untuk memastikan bahwa setiap donasi dikelola secara etis, bertanggung jawab, dan efisien. Permohonan pengembalian dana merupakan kondisi yang tidak umum dan akan ditangani dengan penuh kehati-hatian guna menghormati maksud donatur sekaligus menjaga integritas program.\r\n        <\/p>\r\n    <\/div>\r\n<\/div>\r\n\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Donation Refund Policy To maintain transparency and trust, Pure Hands Indonesia. accepts return or adjustment requests for monetary donations under specific circumstances. Policy Details Eligibility: Donation return requests are considered in cases of accidental transactions or duplicate contributions. Timeframe: Requests must be submitted within 30 days of the original donation date. Process: To request a [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-23538","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/purehands.id\/id\/wp-json\/wp\/v2\/pages\/23538","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/purehands.id\/id\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/purehands.id\/id\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/purehands.id\/id\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/purehands.id\/id\/wp-json\/wp\/v2\/comments?post=23538"}],"version-history":[{"count":10,"href":"https:\/\/purehands.id\/id\/wp-json\/wp\/v2\/pages\/23538\/revisions"}],"predecessor-version":[{"id":23548,"href":"https:\/\/purehands.id\/id\/wp-json\/wp\/v2\/pages\/23538\/revisions\/23548"}],"wp:attachment":[{"href":"https:\/\/purehands.id\/id\/wp-json\/wp\/v2\/media?parent=23538"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}